We know that the mentoring relationship requires sophisticated matching and commitment on both sides, and that sometimes the relationship doesn’t work out. It’s a challenge to keep mentors and mentees engaged, especially at a distance.
Without a robust system that automates notifications, makes the selection process and timeline transparent and that provides a secure environment for checking in and registering progress, Mentoring Organisations are at risk of falling short on delivering the ultimate mentoring experience to both mentors and mentees.
HEIapply comes with a wide variety of features readily built and out-of-the-box. This allows us to customise the entire solution to meet your business processes & budget.
A single system for mentors & mentees
HEIApply provides as many users, as many forms and as many programme criteria checklists as you need to cater for the variety of your activities whilst keeping vital information all in one place, with at-a-glance progress bars and an activity timeline
An empowering mentee portal
The portal for mentees works end-to-end - from initial enquiry to the impact of their development: it enables mentees to the stage of their application, communicate with their mentor and mentoring program administrators and evaluate their progress and experience.
Built to engage, designed to connect
Fully customised notifications (sms, email, letter or direct message) can be sent between mentees, mentors and mentoring program administrators, keeping everyone up to date and - crucially - engaged throughout the mentoring relationship.
A dedicated mentor portal
Acknowledging the commitment mentors make, the portal allows them to apply, explicitly accept their responsibilities and communicate freely with both matched mentees and with the broader team - allowing your organisation to provide the support that ensures continued engagement.
Automated tasks
In order to effectively manage selection, matching and lots of mentoring relationships, HEIApply provides tools to automate parts of your workflow - like setting reminders to check in with mentees and mentors after their first meeting, or inviting new enquirers to the next information session.
Events booking management
Events are a big part of the engagement process for mentoring organisations, whether for information, recruitment or induction. Our system allows you to create events, open them for bookings, set capacities, easily communicate with people booked to come and generate attendance lists.
Provide applicants with a way to easily complete their application forms online
Capture, manage and process everything to do with applications in one place
Multiple environments can be created for your applicants, administrators and reviewers panel.
Single or multiple page, as many as you need available on the chosen page of your website.
 
Create as many journeys as you require through our Routes and Workflows setup.
 
Automated to keep your team and your applicants informed at every step of the way.
 
Extra support is available to customise for high volume and high complexity – we are ready to take on your organisation and show you what is possible!
We work with you to understand your current process, your main pain points and retain the critical aspects of your workflow.
We setup your online forms before moving on to onboard and embed your organisation workflow into our out-of-the-box solution.
We support you post-launch with the Self-help Knowledge Base, 24/7 Support Desk access and a dedicated Account Manager.
HEIapply accelerates how your admissions team' manages their response time to messages received on the platform by applicants. All users have access to the in-built chat feature for smooth communication between staff members and prospective students.
HEIapply empowers your administrators to provide the applicants with an awesome streamlined journey by providing them with a clear timeline view of the entire applicant journey. Improve the applicant Journey and enrol more students by clearly showing all communication sent to the applicant, files upload, internal comments added, stage tracking movements and more.
With HEIapply, applicants can stay in the know regarding their application, even before it is submitted. Prospective students can save and return to complete their application form later. They can track its progress inside their designated applicant portal without needing to resort to follow up emails and calls.
With HEIapply, administrators can view a series of dynamic graphs and charts on all data captured without the need for external data processing tools and present these as of reporting to top level staff including Heads and Directors of Recruitment.
HEIapply prevents the need for applicants to copy, post or email across important documents in support of their application. Instead, applicants can upload and manage their supporting evidence for the admissions team to review right inside their admin portal.
HEIapply reduces the time taken to complete an application and takes the burden off the admissions team by giving applicants an environment to register onto, login, complete an application, upload supporting documentation and submit for processing.