Business and Management School CRM

We understand that your world-class research and teaching provides the insights, ambitions and skills to your students to help them shape better, simpler and more sustainable business and management strategies in a highly competitive world. Cross-cultural knowledge and international perspectives are essential attributes for modern managers and business leaders, and with so many programmes and so many students from across the world to select from, a system is needed to streamline the experience for the applicants and your school.

HEIapply is empowering Business and Management Schools worldwide to do exactly this. We are helping you to perform better at streamlining admissions processes. Our intuitive web-based system is designed to reflect your existing processes entirely online, enabling you to refine and improve them to provide the ultimate applicant journey to anyone, anywhere in the world.

The Challenge

Business and Management Schools are home to students from across different regions and sometimes across the globe. We know that means hundreds of applications, academic and professional portfolios need to be processed quickly and easily to help your applicants secure a place to continue their professional journey with you.

We know that pressure on marketing and recruitment means that you need to know what activities are converting the most applicants who are successful at securing a place.

As if this wasn’t complex enough, the admissions process is intricate and varied depending on the course that they are applying for. Some requiring one to one interviews, some requiring group interviews, some requiring references - all requiring tools to be able to keep an applicant engaged.

With high levels of manual effort involved, and higher competition for alternative education and experiences, Business and Management Schools are at risk of falling short on delivering the applicant journey the modern day applicant expects.

Our Solution

We recognise the need for Business and Management Schools to operate efficiently, effectively and competitively. We know that speed and cost efficiency are hugely important.

That’s why we work with you to ensure that we have all the vital ingredients to create your perfect admissions solution at a budget that works for you.

Your application forms online

Provide applicants with a way to easily complete their application forms online

Offer applicants beautiful device responsive online application forms

Allow applicants to complete and submit their application forms online
Your online forms will be fully responsive meaning they will work on any internet connected pc, smart phone, tablet or portable device
We have designed HEIapply to maintain your brand colours and design regardless of the device used

Transform the way you communicate with applicants

The messaging feature allows for smoother communication with applicants during the application process and beyond
Reply directly to messages that you receive
Gain 100% deliverability on all messages sent via the communications inbox
None of your messages get caught in spam boxes
Get notified when messages have been delivered, opened and read
Keep a solid audit trail of all communication: all messages are captured and stored securely

Create bulk email lists from the applicant data already inside the system

Allow applicants to be added automatically to defined email lists – avoid the need to download, clean up and upload email lists
Include setting "send from" and "reply to" email addresses, email header and footer
Monitor the success of bulk email campaigns, track receipt, opens and click-through statistic to monitor engagement

Allow applicants to upload documents and share with you as part of your streamlined processes

Allow the Applicant to upload files as part of the Application Form
View any file uploads, with secure encrypted single use URLs to prevent sharing of sensitive documents outside of the system
“File Uploads” when the applicant or you upload a file, with quick access to view the file show on the applicants timeline
Add important fields to your Application Form to collect file metadata (i.e. file description, file name etc.)
File uploads that we have integrated into HEIapply for clients include:
- Passports
- Identity photographs
- Birth Certificates
- Vaccination card
- Civil ID
- Medical card from previous school
- Most recent academic report
- Portfolios (including documents, images, videos and links)

Introduce World Class Efficiency Into Your Back Office Activities

Capture, manage and process everything to do with applications in one place

Centralise All Your Admissions Activities

Whether you operate from a single location or multiple locations, HEIapply enables you to work in a centralised way by providing all admissions related activities in one solution
No need to increase admissions software user licenses when you introduce new members of staff. HEIapply offers you unlimited user licences for all your administrators, reviewers and processing partners

Get to know your students before they arrive

With HEIapply you can ask as many supplementary questions as you want so that you understand better

who is enrolling,
what their experience are,
their aspirations,
and what value they could add to other participants on the course and to the School.

Offer a fully branded applicant journey

A fully customised applicant view using your logo offering an easily recognisable interface
Stand out from the crowd with a streamlined applicant journey using your branding

Extend the use of HEIapply into Alumni management

Extend the use of HEIapply to include Alumni management at the end of the learning journey
ensure that connections are still retained to benefit the student after graduation,
and recommendations and referrals can be easily facilitated.

After all, your graduates are your best source of positive reviews and referrals!

Re-imagining Your Application Process

You can now provide all applicants with the ultimate applicant journey. We have just made it simple, and more importantly; we've made it yours.

Your portals

Multiple environments can be created for your applicants, admissions team and reviewers panel.

Your forms

Single or multiple page, as many as you need available on the chosen page of your website.

Your processes

Create as many journeys as you require per level, course or campus through our Routes and Workflows setup.

Your notifications

Automated to keep your team and your applicants informed at every step of the way.

View Entire Workflow Diagram Here

The entire process above is available out-of-the-box and is ready to use!

Extra support is available to customise for high volume and high complexity – we are ready to take on your organisation and show you what is possible!

Your Out-Of-The-Box Application Solution In Under 18 Days!

We work with you to understand your current process, your main pain points and retain the critical aspects of your workflow.

We setup your online forms before moving on to onboard and embed your institution workflow into our out-of-the-box solution.

We support you post-launch with the Self-help Knowledge Base, 24/7 Support Desk access and a dedicated Account Manager.

Common Questions asked by Business and Management Schools

An applicant has changed their mind and wishes to withdraw their application. How do they do this?

It is possible to withdraw the application at anytime. The applicant can simply use the communication inbox to convey this information to the admissions officers who will then be able to make all the necessary arrangements.
An applicant needs to contact the admissions team regarding a question on the application form. Can they do this?

Yes they can! The Applicant Portal comes with an inbuilt Communication Inbox for every applicant. Here the applicant can see a log of all communication (including emails, letters or instant messages) with your admissions officers and also send new instant messages, should they have any questions or concerns.
An applicant has made a mistake on the application form, but realises after it has been submitted. How do they rectify the error?

This is where the communication inbox comes into play. When logged into the system, the applicant is able to send a message to your admissions officers informing them of the mistake they have made. Any replies from the admissions team will be listed here as well
Is it possible for Admin to send a bulk email to a selection of applicants?

Yes it is! The Bulk Email functionality includes creating an Email List using filters that you apply to the data already within the system. You can apply one or as many filters as required to refine or widen the selection of applicants. There is no need to import CSV's, as all applicant email information already exists inside HEIapply.
Is it possible to display a link to the relevant form on the school's website?

Yes! You can embed the forms generated by HEIapply on your school's website and link to the HEIapply applicant portal on any relevant page of the website.
Are admin staff able to search, filter, report and export data out of the system?

Yes! Your admissions team is able to apply searches and filters to run reports on the data inside HEIapply and export the results to csv or pdf format
Can an applicant resume with an application they have already started?

Yes! The HEIapply Applicant Portal is designed to create an easy and seamless applicant journey. The applicant can register, begin filling out an application and return to it later. Applications are always saved so that the applicant can resume later and continue on from where they stopped.
Applicant has forgotten their password. How is access regained?

Simply go to the login page and click on forgot password, enter the email address that was used when setting up the account and click send. An email will be sent to that email address with a web link that can be followed to reset the password.
Is it possible for admin staff to respond directly to a private message?

Both the applicant and admin portals come with an in-built communications inbox meaning both parties are able to keep up to date with the progress of the application process. Here admin staff, once logged in to the dashboard, can simply select the applicant they wish to make contact with a reply to them directly and privately.
Can admin progress an applicant quickly through a standard process with automated notifications?

Yes! With HEIapply you can pre-define a standard process for each application route which translates to the Application Progress Meter inside each application received by your admissions team. When an admin progresses the application through the stages, automated email notifications are sent out to the applicants and their parents to update them.

Applications and Admissions Software for Business and Management Schools

End-to-end online paperless admissions system designed to streamline application and admission processes in Business and Management Schools

The Challenge

Our Solution

Powerful Admissions Focused Features and Tools

HEIapply comes with a wide variety of features readily built and out-of-the-box. This allows us to customise the entire solution to meet your business processes & budget.

Your application forms online

Offer applicants beautiful device responsive online application forms

Allow applicants to complete and submit their application forms online

Your online forms will be fully responsive meaning they will work on any internet connected pc, smart phone, tablet or portable device

We have designed HEIapply to maintain your brand colours and design regardless of the device used

Transform the way you communicate with applicants

The messaging feature allows for smoother communication with applicants during the application process and beyond

Reply directly to messages that you receive

Gain 100% deliverability on all messages sent via the communications inbox

None of your messages get caught in spam boxes

Get notified when messages have been delivered, opened and read

Keep a solid audit trail of all communication: all messages are captured and stored securely

Create bulk email lists from the applicant data already inside the system

Allow applicants to be added automatically to defined email lists – avoid the need to download, clean up and upload email lists

Include setting "send from" and "reply to" email addresses, email header and footer

Monitor the success of bulk email campaigns, track receipt, opens and click-through statistic to monitor engagement

Allow applicants to upload documents and share with you as part of your streamlined processes

Allow the Applicant to upload files as part of the Application Form

View any file uploads, with secure encrypted single use URLs to prevent sharing of sensitive documents outside of the system

“File Uploads” when the applicant or you upload a file, with quick access to view the file show on the applicants timeline

Add important fields to your Application Form to collect file metadata (i.e. file description, file name etc.)

File uploads that we have integrated into HEIapply for clients include:

Passports

Identity photographs

Birth Certificates

Vaccination card

Civil ID

Medical card from previous school

Most recent academic report

Portfolios (including documents, images, videos and links)

Introduce World Class Efficiency Into Your Back Office Activities

Centralise All Your Admissions Activities

Whether you operate from a single location or multiple locations, HEIapply enables you to work in a centralised way by providing all admissions related activities in one solution

No need to increase admissions software user licenses when you introduce new members of staff. HEIapply offers you unlimited user licences for all your administrators, reviewers and processing partners

Get to know your students before they arrive

With HEIapply you can ask as many supplementary questions as you want so that you understand better

who is enrolling,

what their experience are,

their aspirations,

and what value they could add to other participants on the course and to the School.

Offer a fully branded applicant journey

A fully customised applicant view using your logo offering an easily recognisable interface

Stand out from the crowd with a streamlined applicant journey using your branding

Extend the use of HEIapply into Alumni management

Extend the use of HEIapply to include Alumni management at the end of the learning journey

ensure that connections are still retained to benefit the student after graduation,

and recommendations and referrals can be easily facilitated.

After all, your graduates are your best source of positive reviews and referrals!

Re-imagining Your Application Process

Your portals

Your forms

Your processes

Your notifications

The entire process above is available out-of-the-box and is ready to use!

Your Out-Of-The-Box Application Solution In Under 18 Days!

Common Questions asked by Business and Management Schools

An applicant has changed their mind and wishes to withdraw their application. How do they do this?

An applicant needs to contact the admissions team regarding a question on the application form. Can they do this?

An applicant has made a mistake on the application form, but realises after it has been submitted. How do they rectify the error?

Is it possible for Admin to send a bulk email to a selection of applicants?

Is it possible to display a link to the relevant form on the school's website?

Are admin staff able to search, filter, report and export data out of the system?

Can an applicant resume with an application they have already started?

Applicant has forgotten their password. How is access regained?

Is it possible for admin staff to respond directly to a private message?

Can admin progress an applicant quickly through a standard process with automated notifications?

Gallery

Ready to transform your applicant journey?