Parent wishes to withdraw an application after paying the invoice. Can a refund be issued?
June 5, 2017
Yes! Your admissions team can offer a refund against invoices on applications that are withdrawn after payment is made by raising a credit note inside the Finance tab.
What happens next?
We will appoint you with an on-boarding account manager who will contact you within 24 hours to check your details
Once verified you will receive your login details along with an (optional) free 30 minute consultation where your on-boarding account manager will discuss and walk through some of the key system features that will allow you to meet your goals.
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What other customers are saying...
"Our ideas were listened to and taken on board, the HEIapply team also offered their own spin on things to make it even better and I have been extremely happy with the system"
- Aston University, Birmingham UK
"HEIapply-lite has introduced accountability, transparency and world class customer service to students applying direct"