We know this means collecting detailed information from your members, tracking their engagement with your services and programme, as well as correctly processing subscriptions fees in a timely manner.
Membership Organisations are at risk of falling short on delivering an engaging membership journey that attracts new members and retains existing members.
That’s why we work with you to ensure that we have all the vital ingredients to create your perfect subscription solution at a budget that works for you.
Manage event booking and attendance
Make event management straightforward by creating events and allowing member (and even non-member) booking. Create groups of booked attendees to enable swift and easy communication pre- and post-event and utilise an automatically generated attendance list to allow entry on event day.
Send bulk email to groups of members
Make communicating with different groups of members simple by filtering according to specific criteria and saving those filters so that the group grows dynamically as you acquire more members. Emails sent will appear on each member's timeline, allowing you to keep track of correspondence and replies.
Manage payments, bookings and refunds
Invite new or existing members to pay deposits and fees for subscription and events, including providing tiers of pricing according to membership (or non-membership) level. Generate invoices and receipts for payments on the fly and work with your chosen country’s currency and VAT requirements.
Provide members with a way to easily complete their subscription forms online
Capture, manage and process everything to do with subscriptions in one place
We work with you to understand your current process, your main pain points and retain the critical aspects of your workflow.
We setup your online forms before moving on to onboard and embed your membership management workflow into our out-of-the-box solution.
We support you post-launch with the Self-help Knowledge Base, 24/7 Support Desk access and a dedicated Account Manager.
"HEIapply has given us the ability to completely customise and mould the applicant journey and provide those applying with the best experience possible"
- - PDO School Oman