We understand that your organisation offers the most supportive online environment to welcome distance learners from all over the world to be inspired and be their best. We know that offering an fulfilling online educational experience begins as early as enrolment.
HEIapply is empowering organisations worldwide to be better at streamlining registration processes. Our intuitive online system is designed to complement and enhance your processes, enabling the ultimate applicant journey.

The Challenge

Online course providers are home to students from across different regions and often across the globe. We know that means hundreds of applications from countries all over the world trying to secure a place for their chosen course. Offering an engaging and informative application process is a must in this highly competitive market.

Distance learners expect a highly effective and efficient application process offering speed, clarity and accuracy at all times. This coupled with multiple routes, multiple course levels and different course fees, this can be quite a balancing act!

As if this wasn’t complex enough, the admissions process is an intricate and varied one that often requires detailed information being obtained from your applicants from the beginning. With high levels of manual effort involved, multiple currencies and lower levels of customer engagement,

Online course providers are at risk of falling short on delivering the applicant journey the modern day applicant expects.

Our Solution

We recognise the need for Online Course Providers to operate efficiently, effectively and competitively. We know that speed and cost efficiency are hugely important.

That’s why we work with you to ensure that we have all the vital ingredients to create your perfect admissions solution at a budget that works for you.

Powerful Admissions Focused Features and Tools

HEIapply comes with a wide variety of features readily built and out-of-the-box. This allows us to customise the entire solution to meet your business processes & budget.

  • Telephone/Skype Support
  • Unlimited User Accounts
  • Integrated Payments
  • Automated Notifications
  • Agents Portal
  • Multiple Routes
  • Manage Short Course
  • Process Evidence Requests
  • Add supplementary forms
  • Online Learning Environment

Your application forms online

Provide applicants with a way to easily complete their application forms online

Applicants receive customised Automatic Notifications via email, SMS, letter or private message in line with your process, and using your templates.

  • Set up and manage your own templates, and have them sent automatically as the applicant progresses through your process

  • Merge applicant data into customisable letters from within system

  • include setting "send from" and "reply to" email addresses, email header and footer

  • Applicants receive standard Applicant Notifications via email including

    • “thank you for starting…”

    • “thank you for submitting …”,

    • “you have received a private message, please login to reply …” and

    • “follow these instructions to reset your password …” upon request to rest password

Allow applicants to book themselves on your short courses and pay to secure the place

Add and manage as many short courses as you want, with as many short course bookings as you want, including configuring Short Course Booking Form

Help your applicants and learners progress with access to authored content

Author, create and publish online courses for learners to subscribe to, or you give them access to as part of your service including progress tracking, quizzes, gradebooks and certifications amongst many other tools to encourage persistence, retention and completion.

Use this as a tool to encourage conversion, or diversify revenue streams.

Transform the way you communicate with applicants

  • The messaging feature allows for smoother communication with applicants during the application process and beyond

  • Reply directly to messages that you receive

  • Gain 100% deliverability on all messages sent via the communications inbox

  • None of your messages get caught in spam boxes

  • Get notified when messages have been delivered, opened and read

  • Keep a solid audit trail of all communication: all messages are captured and stored securely

Re-imagining Your Admissions Process

You can now provide all applicants applying with the ultimate applicant journey. We have just made it simple, and more importantly; we've made it yours.

Your portals

Multiple environments can be created for your applicants, admissions team and reviewers panel.

Your forms

Single or multiple page, as many as you need available on the chosen page of your website.

Your processes

Create as many journeys as you require per level, school or country through our Routes and Workflows setup.

Your notifications

Automated to keep your team and your applicants informed at every step of the way.

View Entire Workflow Diagram Here

The entire process above is available out-of-the-box and is ready to use!

Extra support is available to customise for high volume and high complexity – we are ready to take on your organisation and show you what is possible!

Setup and Support Guidance for your Online Courses

We work with you to understand your current process, your main pain points and retain the critical aspects of your workflow.

We setup your online forms before moving on to onboard and embed your Online Course workflow into our out-of-the-box solution.

We support you post-launch with the Self-help Knowledge Base, 24/7 Support Desk access and a dedicated Account Manager.

Common Questions asked by Online Course Providers


"HEIapply has given us the ability to completely customise and mould the applicant journey and provide those applying with the best experience possible"

- - PDO School Oman

Ready to transform your applicant journey?