That’s why we work with you to ensure that we have all the vital ingredients to create your perfect admissions solution at a budget that works for you.
Challenge: All marketing efforts must be captured in one place to avoid fragmented marketing efforts, which results in missed opportunities to reach potential students and parents.
Solution: Centralised Marketing: Our platform provides a centralised CRM to capture all marketing efforts, helping schools proactively drive the booking & application process.
Challenge: Encouraging bookings through the use of discount coupons can be an effective strategy to attract and retain customers.
Solution: HEIapply offers tools that result in increased bookings and revenue, including the ability to generate discount codes that entice potential bookers and promote loyalty among existing clients.
Challenge: Managing communication and processing a large volume of applications can be overwhelming and time-consuming.
Solution: HEIapply simplifies the process with powerful bulk communication and application processing tools, streamlining announcements, updates, and notifications to a large group of stakeholders, and processing multiple applications simultaneously.
Challenge: Lack of translation feature can lead to misunderstandings or miscommunications, resulting in confusion, frustration and lost opportunity.
Solution:Our software offers multi-language support, helping bridge communication gaps with non-English-speaking parents. We currently have 9 different languages already implemented across the system
Challenge:Multiple bookings for large groups of students can pose a challenge and cause overbooking, underbooking, or double booking, resulting in logistical nightmares.
Solution: Managing Group Bookings: We simplify the process of handling large group bookings efficiently and accurately by providing the ability for the lead coordinator to book everyone in or enlist individual parents to book their individual children
Challenge: Managing the submission of essential documents from parents can be a time-consuming and error-prone process.
Solution: HEIapply streamlines document submission with a user-friendly feature that enables parents to securely upload necessary documents. This not only simplifies the process but also ensures that you have all the required information at your fingertips, enhancing efficiency and compliance.
Challenge: The multitude of manual tasks that a small team must manage can lead to overworked staff making errors, resulting in operational inefficiency and customer dissatisfaction.
Solution: With our software, small teams can safely rely on pre-programmed automation that eradicates the need for loads of manual processes.
Challenge: Incomplete or lost consent forms can lead to liability issues and administrative hassles, so it is important to be able to manage and track numerous consent forms.
Solution: As consent data is captured, it is neatly organized in the right folder, allowing you to find it whenever you need it, reducing logistical headaches.
Challenge: It can be challenging to stay on top of payments, including deposits and stage payments, as payments can be delayed or inaccurate, causing financial problems and reputation damage.
Solution: Payment Collection: Our system handles payments, from deposits to stage payments, securely and seamlessly with integrations to Stripe, Flywire, Paypal, and many more.
Challenge: The interaction with different agents representing parents can be challenging and can lead to misunderstandings, conflicts, and confusion, which can adversely affect the enrolling process.
Solution: Dealing with Agents: Our software streamlines interactions with multiple agents representing parents, providing a three-way communication channel, making communication more straightforward.
Challenge: Incorrect commission calculations can lead to disputes and damaged relationships. Keep track of commissions owed to agents to avoid disputes and ruined relationships.
Solution: Commission Management: We facilitate commission tracking, ensuring fair compensation for agents.
Challenge: Assuring accurate student data collection while complying with GDPR can be challenging, and it can lead to mishandling personal data or failure to comply with data protection regulations, leading to legal consequences.
Solution: Student Data: We help schools capture accurate student data and ensure GDPR compliance. All data is stored safe and secure servers.
Challenge: The difficulty of scheduling meetings with prospective parents can result in missed appointments or scheduling conflicts, which can lead to missed enrolment opportunities.
Solution: We simplify the scheduling of meetings with prospective parents by providing meeting booking tools that are easy & intuitive to use.
Challenge: Managing accommodation preferences for students can be difficult on paper & spreadsheets and could result in unnecessary confusion and misallocation.
Solution: Accommodation Allocation: Our platform automates & organizes the capturing of accommodation requests, ensuring a smooth experience for both students and administrators.
Challenge: It is often challenging to coordinate arrival and departure transportation logistics, which can result in missed flights and delays, disrupting schedules.
Solution: Transport Details: We organize transportation details for arrivals and departures, reducing logistical headaches.
HEIapply comes with a wide variety of features readily built and out-of-the-box. This allows us to customise the entire solution to meet your business processes & budget.
Provide applicants with a way to easily complete their application forms online
Capture, manage and process everything to do with applications in one place
Multiple environments can be created for your applicants, admissions team and reviewers panel.
Single or multiple page, as many as you need available on the chosen page of your website.
Create as many journeys as you require per level, school or country through our Routes and Workflows setup.
Automated to keep your team and your applicants informed at every step of the way.
Extra support is available to customise for high volume and high complexity – we are ready to take on your organisation and show you what is possible!
We work with you to understand your current process, your main pain points and retain the critical aspects of your workflow.
We setup your online forms before moving on to onboard and embed your Summer School workflow into our out-of-the-box solution.
We support you post-launch with the Self-help Knowledge Base, 24/7 Support Desk access and a dedicated Account Manager.
HEIapply accelerates how your admissions team' manages their response time to messages received on the platform by applicants. All users have access to the in-built chat feature for smooth communication between staff members and prospective students.
HEIapply empowers your administrators to provide the applicants with an awesome streamlined journey by providing them with a clear timeline view of the entire applicant journey. Improve the applicant Journey and enrol more students by clearly showing all communication sent to the applicant, files upload, internal comments added, stage tracking movements and more.
With HEIapply, applicants can stay in the know regarding their application, even before it is submitted. Prospective students can save and return to complete their application form later. They can track its progress inside their designated applicant portal without needing to resort to follow up emails and calls.
With HEIapply, administrators can view a series of dynamic graphs and charts on all data captured without the need for external data processing tools and present these as of reporting to top level staff including Heads and Directors of Recruitment.
HEIapply prevents the need for applicants to copy, post or email across important documents in support of their application. Instead, applicants can upload and manage their supporting evidence for the admissions team to review right inside their admin portal.
HEIapply reduces the time taken to complete an application and takes the burden off the admissions team by giving applicants an environment to register onto, login, complete an application, upload supporting documentation and submit for processing.
"HEIapply has given us the ability to completely customise and mould the applicant journey and provide those applying with the best experience possible"
- - PDO School Oman