Parent has forgotten their password. How is access regained?
June 6, 2017
Simply go to the login page and click on forgot password, enter the email address that was used when setting up the account and click send. An email will be sent to that email address with a web link that can be followed to reset the password.
What happens next?
We will appoint you with an on-boarding account manager who will contact you within 24 hours to check your details
Once verified you will receive your login details along with an (optional) free 30 minute consultation where your on-boarding account manager will discuss and walk through some of the key system features that will allow you to meet your goals.
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What other customers are saying...
"Our ideas were listened to and taken on board, the HEIapply team also offered their own spin on things to make it even better and I have been extremely happy with the system"
- Aston University, Birmingham UK
"HEIapply-lite has introduced accountability, transparency and world class customer service to students applying direct"