Application Management and Selection Software for Residential and Non-Residential Programme Providers

End-to-end online paperless Application Management Selection Software designed to streamline selection in Residential and Non-Residential providers

Learn More Book Demo

application management selection software Designed Just For You

We understand that as an organisation offering residential and non-residential programmes you aim to boost both the personal and professional development of your applicants. We know that offering an excellent training experience begins as early as enquiring about your organisation.
HEIapply is empowering residential and non-residential programme providers worldwide to be better at streamlining applications and selection processes. Our intuitive online system is designed to complement and enhance your processes, enabling the ultimate applicant journey.

The Challenge


Residential and Non-residential Programme providers are home to applicants from a diverse range of both personal and professional backgrounds, seeking to be empowered by what your organisation offers. We know that means hundreds of applications from countries all over the world trying to secure a place with you.

Balancing residential and non-residential applications along with accurate processing of payments and obtaining additional information at the right stage in the application process is sometimes a tricky one. Additionally, as places for such providers are in high demand, accurately creating and managing waiting lists to deal with oversubscription is a must too.


As if this wasn’t complex enough, the application and selection process is intricate and varied often requiring academic, professional and health information from the beginning.

With high levels of manual effort involved and lower levels of customer engagement, Residential and Non-residential Programme Providers are at risk of falling short on delivering the applicant journey the modern day applicant expects.

Our Solution

We recognise the need for Residential and Non-residential Programme Providers to operate efficiently, effectively and competitively. We know that speed and cost efficiency are hugely important.

That’s why we work with you to ensure that we have all the vital ingredients to create your perfect application management solution at a budget that works for you.

our solution image

Powerful Application Focused Features and Tools

HEIapply comes with a wide variety of features readily built and out-of-the-box. This allows us to customise the entire solution to meet your business processes & budget.

  • Enquiry Management
  • Available On Any Device
  • Multiple Language
  • Offers
  • Scoring, Filtering and Ranking
  • Integrated SMS
  • Complete Timeline view
  • Track conversion
  • Inbuilt Messaging Feature
  • Integrated Payments
  • Unlimited User Accounts
  • Manage your waiting lists better

Your application forms online

Provide applicants with a way to easily complete their application forms online

form builder
Benefits

  • Manage multiple applications where places are yet to be allocated with simplicity

  • Keep applicants up to date with details of where they are in the waiting list, helping to avoid many and often unnecessary communication regarding places

  • Allow applicants to complete and submit their application forms online

  • Your online forms will be fully responsive meaning they will work on any internet connected pc, smart phone, tablet or portable device

  • We have designed HEIapply to maintain your brand colours and design regardless of the device used

  • The messaging feature allows for smoother communication with applicants during the application process and beyond

  • Reply directly to messages that you receive

  • Gain 100% deliverability on all messages sent via the communications inbox

  • None of your messages get caught in spam boxes

  • Get notified when messages have been delivered, opened and read

  • Keep a solid audit trail of all communication: all messages are captured and stored securely

  • Assign Applications to Reviewers for review.

  • The Reviewers Portal has similar look and feel to the Admin Portal, but has a restricted view

  • This helps the Reviewer complete only the tasks that they need to complete … reviewing the application form and submitting their view, feedback and/or rating, based upon any rating system that you want to implement.

  • Complete a custom review form and submit back to the Admin Portal

  • “Reviews” submitted by the “Reviewers” can be seen in the applicant timeline

Benefits

  • Whether you operate from a single location or multiple locations, HEIapply enables you to work in a centralised way by providing all application related activities in one solution

  • No need to increase application management software user licenses when you introduce new members of staff. HEIapply offers you unlimited user licences for all your administrators, reviewers and processing partners

  • Invite applicants to pay deposits and fees for courses or accommodation

  • Set-up payment plans, so that payments can be made in instalments or all in one go, or providing the flexibility for both options - it's up to you!

  • Generate invoices and receipts for payments on the fly and work with your chosen country’s currency and VAT requirements

 

  • Increase the number of applications that enquire and go all the way through to enrollment by improving & personalising the overall applicant journey

  • Provide what feels like a concierge applicant experience by sending out timely personalised messages and notifications to parents

  • Allow applicants to opt into a communication method that best suits them

  • Notifications can be in the form of emails, letters, SMS text messages and private messages

  • Fully customised notifications can be sent to and from applicants keeping everyone up to date on the application process

  • Notifications be take the form of emails, SMS text messages formal letter and privates messages

Introduce World Class Efficiency Into Your Back Office Activities

Capture, manage and process everything to do with applications in one place

all applications

Re-imagining Your Application Process

You can now provide all applicants with the ultimate applicant journey. We have just made it simple, and more importantly; we've made it yours.


Your portals

Multiple environments can be created for your applicants, administrators and reviewers panel.


Your forms

Single or multiple page, as many as you need available on the chosen page of your website.
&nbsp


Your processes

Create as many journeys as you require through our Routes and Workflows setup.
&nbsp


Your notifications

Automated to keep your team and your applicants informed at every step of the way.
&nbsp

View Entire Workflow Diagram Here

The entire process above is available out-of-the-box and is ready to use!

Extra support is available to customise for high volume and high complexity – we are ready to take on your organisation and show you what is possible!

Your Out-Of-The-Box Application Solution In Under 18 Days!

How We Get You Up And Running In Months Weeks


We work with you to understand your current process, your main pain points and retain the critical aspects of your workflow.


We setup your online forms before moving on to onboard and embed your programme workflow into our out-of-the-box solution.


We support you post-launch with the Self-help Knowledge Base, 24/7 Support Desk access and a dedicated Account Manager.

Common Questions asked by Residential and Non-residential Programme providers

Simply go to the login page and click on forgot password, enter the email address that was used when setting up the account and click send. An email will be sent to that email address with a web link that can be followed to reset the password.

Yes! The HEIapply Applicant Portal is designed to create an easy and seamless applicant journey. The applicant can register, begin filling out an application and return to it later. Applications are always saved so that the applicant can resume later and continue on from where they stopped.

Yes they can! The Applicant Portal comes with an inbuilt Communication Inbox for every applicant. Here the applicant can see a log of all communication (including emails, letters or instant messages) with your admissions officers and also send new instant messages, should they have any questions or concerns.

This is where the communication inbox comes into play. When logged into the system, the applicant is able to send a message to your admissions officers informing them of the mistake they have made. Any replies from the admissions team will be listed here as well

It is possible to withdraw the application at anytime. The applicant can simply use the communication inbox to convey this information to the admissions officers who will then be able to make all the necessary arrangements.

Yes it is! The Bulk Email functionality includes creating an Email List using filters that you apply to the data already within the system. You can apply one or as many filters as required to refine or widen the selection of applicants. There is no need to import CSV's, as all applicant email information already exists inside HEIapply.

Yes! You can embed the forms generated by HEIapply on your school's website and link to the HEIapply applicant portal on any relevant page of the website.

Yes! You can embed the forms generated by HEIapply on your organisation's website and link to the HEIapply applicant portal on any relevant page of the website.

Yes! Your admissions team is able to apply searches and filters to run reports on the data inside HEIapply and export the results to csv or pdf format

Both the applicant and admin portals come with an in-built communications inbox meaning both parties are able to keep up to date with the progress of the application process. Here admin staff, once logged in to the dashboard, can simply select the applicant they wish to make contact with a reply to them directly and privately.

Yes! With HEIapply you can pre-define a standard process for each application route which translates to the Application Progress Meter inside each application received by your admissions team. When an admin progresses the application through the stages, automated email notifications are sent out to the applicants and their parents to update them.

Functionlity Designed To Give You Total Control And Visibility

gallery_image

In-Built Communication

HEIapply accelerates how your admissions team' manages their response time to messages received on the platform by applicants. All users have access to the in-built chat feature for smooth communication between staff members and prospective students.

gallery_image

Timeline View

HEIapply empowers your administrators to provide the applicants with an awesome streamlined journey by providing them with a clear timeline view of the entire applicant journey. Improve the applicant Journey and enrol more students by clearly showing all communication sent to the applicant, files upload, internal comments added, stage tracking movements and more.

gallery_image

Progress Tracker

With HEIapply, applicants can stay in the know regarding their application, even before it is submitted. Prospective students can save and return to complete their application form later. They can track its progress inside their designated applicant portal without needing to resort to follow up emails and calls.

gallery_image

Live Reports

With HEIapply, administrators can view a series of dynamic graphs and charts on all data captured without the need for external data processing tools and present these as of reporting to top level staff including Heads and Directors of Recruitment.

gallery_image

File Upload

HEIapply prevents the need for applicants to copy, post or email across important documents in support of their application. Instead, applicants can upload and manage their supporting evidence for the admissions team to review right inside their admin portal.

gallery_image

Applicant Portal

HEIapply reduces the time taken to complete an application and takes the burden off the admissions team by giving applicants an environment to register onto, login, complete an application, upload supporting documentation and submit for processing.

gallery_image

gallery_image

Book A Demo To See HEIapply In Action